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Customer and Strategy- Associate

JOH002HK Requisition #
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Key Responsibilities

Talent management and development for SL / BU populations

  • Advise and guide Region SL/ BU leaders on talent matters (e.g. PMDP, disciplinaries, grievances, remuneration etc.)

  • Contribute to business success as a member of Country leadership team by translating the business strategy into practical and innovative talent solutions at a Country level

  • Ensure oversight on the HR cycle for country populations: induction programs, annual plans, appraisals, salary reviews, promotions, exit procedures, etc.

  • Consult with business leaders regarding development of high-performing teams and identify opportunities for talent initiatives

  • Manage the development of leaders and contribute to design of career path models and development programs along with the Talent Development (EYU) Leader

  • Overall accountability for country nominations for Leadership programs

  • Overall accountability for country nominations for Internal Partner & ED promotes

  • Support the business in the development and retention of top performers (leveraging expertise in the Talent Development function) to build a pipeline of diverse future leaders for the success of our business (e.g. NextGen)

  • Work closely with SLs/ Bus (experience managers) to balance resource deployment needs of the business with individuals‘ strategic career objectives

  • Act as an escalation point for cross-SL/ BU transfers and international mobility programs

  • Overall accountability for workforce planning efforts to meet country needs (promotions, mobility, succession, recruitment)

  • Actively manage the recruiting team and contribute to recruitment plans based on business forecasts and needs

  • Ensure effective delivery of EY global programs in country (e.g. PMDP, Alumni) through country talent consultants


Innovation and change

  • Roll out all Global EY processes, technology, systems and initiatives within country and across SLs

  • Advise business leaders in effective change management strategy and deployment of change (e.g. for restructuring, acquisitions)

  • Understand and champion the role of technology in enabling the EY workforce and in managing our reputation through social media

  • Execute innovative HR programs where appropriate

  • Influence the corporate responsibility agenda through community engagement activities in country


Development of People Culture


  • Advise the business on ways to accelerate the engagement of our people and partner with business to implement supporting actions

  • Advise the business on developing our EY organizational culture that achieves the below:

  • underpins our values

  • promotes high-performance teaming

  • enables the delivery of exceptional client service

  • partner with business to implement supporting actions

  • Bring to life the stated and desired People Culture (values, high performing teams, global mindset, diversity and inclusiveness, corporate responsibility, employee engagement, etc.)

  • Advise the business on cultivating an inclusive and flexible work environment; support the business and the regional D&I Leader to implement inclusiveness solutions

  • Advise the business on rewards and recognition approaches and support Total Reward Leader in implementing programs


Business Operator


  • Ensure compliance to local regulations and manage risks (e.g. performance management risk)

  • Ensure fully rolled out and communicated Talent policies and have strong compliance monitoring systems in place

  • Ensure Talent controls are implements to ensure consistent and fair application of all policies and standards across country

  • Maintain a strong understanding of key business and financial drivers that determine SL/BU success

  • Maintain a strong understanding of market trends that affect our industry and the resulting talent profile required to support the SL/BU

  • Responsible for the development of the team and their performance management

  • Ensure maintenance and timely update of knowledge base (articles and database) to enable effective service delivery


Capabilities / Skills


  • As per capability toolkit




  • Significant experience of working in HR with deep knowledge of HR policies, processes and talent management practices



Who we are:


At EY we support you in achieving your unique potential both personally and professionally. We give you stretching and rewarding experiences that keep you motivated, working in an atmosphere of integrity and teaming with some of the world's most successful companies. And while we encourage you to take personal responsibility for your career, we support you in your professional development in every way we can. You enjoy the flexibility to devote time to what matters to you, in your business and personal lives. At EY you can be who you are and express your point of view, energy and enthusiasm, wherever you are in the world. It's how you make a difference.


Please note: Preference will be given to PDI candidates.


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