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Assurance Enablement Manager

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Core Business Services
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JOH002M3 Requisition #



Service Line Enablement Manager


 


Service Line Enablement Manager


 


The Service Line Enablement Manager (SLEM) will support a Service Line(s).


The SLEM will work with the Service Line Managing Partner (MP) and Service Line BDL/BDE and will be responsible for the following four key areas:


  • Service Line programs and initiatives
  • AMF deployment
  • Effective utilization of all Service Line knowledge and resource tools
  • Strategic pursuits and opportunity management


Service Line programs and initiatives: 40%


  • Developing and executing Service Line strategy with Service Line BDL and Service Line Leader
  • Working with BMC to drive the execution of Service Line initiatives, campaigns, thought leadership
  • and networks to key target clients which includes teaming with Market Segment and Sector Enablement Managers on specific Service Line/sector initiatives and campaigns
  • Working with the Knowledge team executing market analysis
  • Teaming with the Service Line team on pricing and margin growth strategy and initiatives
  • Being involved in key external Service Line event


AMF deployment: 30%


  • Teaming with MSMs and Account Managers/


Coordinators to deliver strategy to enable robust 


account planning with account teams


  • Driving sub Service Line integration
  • Serving as a coach (Blue and Green Sheets, Social Styles ™, Negotiation tools)
  • Delivering sales operations through analysis of pipeline to identify trends and gaps


 


Effective utilization of all Service Line knowledge and resource tools: 25%


  • Understanding EY thought leadership, Service Line 


services and solutions and how these apply to client 


issues


  • Working with the Knowledge team providing competitive intelligence
  • Advising on Service Line trends and initiatives


 


Strategic pursuits and opportunity management: 5%


  • Coaching on pursuit opportunities in the Service Line where there is no assigned BDE





Service Line Enablement Manager measurements


 


Quantitative metrics: 40%


Global TER: 10%


  • Service Line performance vs. revenue plan

  • Service Line penetration

    Sales and pipeline: 30%


  • ROI on key Service Line programs and initiatives

  • Teaming/enabling pursuits

  • Helping drive pipeline management in the Service Line

    Qualitative metrics: 60%

    Exceptional Client Service:


  • Driving ECS by utilizing EY’s sales methodologies, tools and enablers

  • Sharing and delivering ECS insights and best practices across the assigned Service Line

  • Working with our client service professionals to drive ECS through energizing our winning culture

  • Utilizing the ASQ/ESQ process and win/loss debriefs

  • Driving relevant thought leadership and Global Growth Platforms to client through Service Line Partners, Senior Managers, BDEs and Market Segment BDLs and MSMs

  •  

  • Successful execution of key Service Line initiatives,

  • programs and networks

    People engagement and teaming:


  • Effective teaming with Service Line MP, Service Line BDL/BDE, Partners and client service professionals in the Service Line

  • Proactive behavior which includes action items/followup, input/ideas

  • Owning relationship with CBS interdependencies

  • Service Line team development through support of Service Line BDL in learning and coaching

  • Effective teaming with all members of the BD Operations team

     

    Who we are

    To achieve their potential, businesses need to continuously achieve and sustain performance improvement in a rapidly changing environment. As one of our performance improvement advisors, you'll help many of the world's leading businesses and governments tackle their most pressing issues. Working in multidisciplinary teams, often directly with leaders of major organizations, you'll bring diverse perspectives to every challenge. We'll help you achieve your potential by supporting your professional development and giving you experience of working with a diverse range of clients. You'll have the opportunity to build your skills in one of our focused competency groups, including: Finance, Customer, IT Advisory and Operations. You'll also have the opportunity to team with professionals from other parts of the organization in multidisciplinary engagements. At Ernst & Young, we know it's your point of view, energy and enthusiasm that make the difference

     



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