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Executive Assistant (STAR) - UK&I - BSC - Permanent - London

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Core Business Services
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UNI00F7V Requisition #

The opportunity

 An exciting opportunity to provide proactive and high quality administrative support in Business Support Services.

Your key responsibilities

To provide proactive and high-quality administrative support, locally and remotely, to a portfolio of Partners/Associate Partners for short term assignments, covering absences across the secretarial community.

Skills and attributes for success

 

Key Responsibilities:

 

Relationship management

 

  • Act as an ambassador and first point of contact for allocated Partners and Associate Partners.

  • Develop and maintain internal and external networks, building knowledge of key client handling teams and issues in order to effectively identify and communicate priorities.

  • Build strong relationships with clients and their PA’s identifying opportunities to enhance EY’s reputation.

 

Diary and meeting management

 

  • Provide comprehensive diary management, having full autonomy to make decisions using initiative to resolve conflicts and exercise judgment on priorities. 

  • Proactively monitor meeting attendance, taking ownership to ensure enquiries and issues are appropriately delegated and resolved effectively.

  • Facilitate all logistical arrangements and ensure all documentation is prepared in advance of meetings.

 

Travel management

 

  • Proactive itinerary planning, researching and considering reasonable alternative cost effective travel, to include assistance with visas.

  • Maximise cost reduction opportunities, utilising preferred travel provider in line with travel and expenses policy.

 

Communication management

 

  • Manage communications, monitor emails, post and calls taking appropriate action, escalating or delegating accordingly.

  • Proofread and sense check all communications and documentation, complying with brand and risk procedures.

  • Proactive handover of tasks providing comprehensive and clear guidance.

 


 

Events management

 

  • Project manage large and complex events ensuring compliance with policies and liaising with procurement, risk management, health and safety and all other relevant teams.

  • Facilitate logistical arrangements and attend events as required, proactively ensuring relevant documentation is available.

  • Manage budget and effectively negotiate costs.

 

Time and expense management

 

  • Prepare and submit timesheets.

  • Collate and process expenses and invoices ensuring compliance with policy and approval process.

  • Reconcile credit card/bank statements with receipts as appropriate.

 

General administrative and project support

 

  • Maintain client contact and relationship databases.

  • Delegate meetings, events, travel, accommodation and ad hoc tasks to EAst.

  • Provide ad hoc project support.

  • Meet and greet visitors to EY offices.

  • Provide cover for colleagues during absences as appropriate.

 

 

 To qualify for the role you must have

  • Experience in a corporate professional services environment is preferred.

  • The confidence to engage with senior/high profile contacts and clients and their teams.

  • Attention to detail and ownership for the delivery of high quality work.

  • Ability to build relationships across diverse teams both locally and globally.

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Ideally, you’ll also have

  • Ability to work as part of a team, ensuring seamless service to the firm and clients.

  • Confident with the ability to use own judgment and make decisions in order to prioritise, challenge, negotiate and influence.

  • The ability to plan ahead and anticipate potential problems.

  • Strong organisational skills with ability to prioritise a busy and often conflicting workload.

  • A flexible and professional approach, remaining calm under pressure.

  • Knowledge of time zones and best means of travel between multinational locations.

 

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around

  • Opportunities to develop new skills and progress your career

  • The freedom and flexibility to handle your role in a way that’s right for you

    EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

    About EY

    As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.


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