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Core Business Services
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ALP0022E Requisition #
Job Summary:
 

Markets IT Service Delivery is responsible for the end-to-end delivery of programs/projects to develop and maintain global applications and systems.   The team is geographically dispersed and comprises of all disciplines required to deliver IT solutions for our customers, including project managers, business analysts, application engineers, quality assurance & testers and implementation managers. In addition the function works closely with the Enterprise & Solution Architecture and Infrastructure & Operations teams.

 

Markets IT Service Delivery is forward looking organization and makes use of the latest releases of technology from Microsoft amongst others.  They are responsible for the delivery of programs that offer a chance to work on web applications that span the spectrum of devices from desktop to tablets to smart phones. 

 

The IT Service Delivery Project Software Release Manager- Application Engineering is

responsible for the configuration management activities to support application releases across multiple programs.

This includes planning, design and implement software builds and deployments, work closely with developers and testers to set up environment configurations in different development settings, including agile. They are also responsible for the implementation of best Software Change management practices.

 

Manages the technical deliverables for a project to agreed budgets and timelines, utilizing the appropriate methodologies and standards updates and adjust practice to industry standards.

 

This includes the management of technical tasks within the project plan and coordination with the project managers and assigned staff. 

 

Monitors adherence to AGILE development framework, tools, key performance indicators (KPIs), increase software component reuse, consolidate platforms, environments, products with the goal reducing overall IT costs.

 

Ensure effective and consistent communication within the team, with peers, the leadership team and the peers in other IT groups.   Proactively raise issues to Team Leaders when necessary.

Responsible for ensuring the quality of application engineering deliverables in accordance with the project timeline and budget.

 

Essential Functions of the Job:

  • Designs and identifies Patterns for software change management, scripts and automation tools used to build, integrate, and deploy software releases

  • Researches new software development and SCM methodologies and technologies and analyzes their application to current SCM needs.

  • Identifies SCM issues in assigned projects during the lifecycle of the project. Plans and executes the resolution of those issues.

  • Standardizes and streamlines processes for version control system, requirements management, bug management, branch management and build configuration

  • Oversees issue resolution during project lifecycle to identify areas of improvements and builds them back into processes and practices.

  • Implements source control management using Azure DevOps 19 and up.

  • Develops and customizes processes to manage the code release process based on changing demands of software products.

  • Maintains a repository of configuration items for projects and manages key information such as build and release procedures, dependencies, and notification lists. 

  • Coordinates with project management and Development Lead on the progress of the Configuration Management effort including the status of project software builds, deployment pipelines, and environments

  • Provides feedback to the project team regarding application engineering methodologies, standards and leading industry practices.

  • Researches and evaluates alternative technical solutions and proposes the most efficient and cost-effective solution

  • Maintains adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc

  • Identifies potential points of contention for missed activities and notifies project leadership of situation and provides remediation plan

  • Minimizes technical exposure and risk on projects by ensuring appropriate cross training within the team and working through the PM to escalate risks to stakeholders

  • Provides timely and accurate written and oral communication to stakeholders and management

  • Participates in defining and implementing activities related to the software configuration management of software development. This may include scheduling, executing, and documenting software build processes. Includes compiling software with standard software development tools, packaging builds for release, ensuring appropriate project documentation is available for each new build or release, and supporting a continuous integration environment

Analytical/Decision Making Responsibilities:

  • Proactively identifies and addresses application engineering strengths, weaknesses, opportunities and threats

  • Proactively anticipates project issues before they occur; defines the problem; identifies possible causes; works with team to identify solutions; selects and implements most appropriate solution

  • Makes key decisions based upon input from Team Leader, Program/project manager

  • Possesses solid understanding of IT Services principles; firm and business objectives and needs analysis

  • Applies judgment in implementing application development/engineering methodologies, processes, and practices to specific requirements of projects/programs which may include product design engineering, information security, code maintainability and reliability

  • Analytical skills and problem-solving skills needed to manage multiple technical challenges simultaneously per each project assigned.

  • Experience in minimizing technical exposure and risk on projects

 
Knowledge/Skills Requirements:
  • 7 or more years of experience in software release management and systems engineering, or software development.

  • Bachelor's Degree in a technology discipline or equivalent work experience in a technology field.

  • Excellent inter-personal skills to partner with a diverse set of stakeholders. Good written and verbal communication skills and strong organizational skills.

  • Implement solutions for automation of application build, test, deployment, configuration management, and orchestration

  • This person should be an expert in DevOps Tools and establishing of DevOps Tool Chain in .Net environment.

  • Must have a service-oriented attitude with excellent problem solving and analytical skills. Ability to work independently, self-motivated, and highly focused to deliver timely results.

  • Ability to thrive in a rapidly changing environment. Manage multiple assignments with multiple priorities

  • Proven track record of meeting deadlines under pressure

  • Advanced skills and understanding of Software Configuration Management. Ability to perform complex SCM tasks and ability to mentor or train team members in the configuration management effort.

  • Ability to grasp complex technical concepts quickly, apply that knowledge to the software configuration management effort within the team

  • Possesses solid understanding in many of the following areas: Source Control tools such as Azure DevOps, Build and Deploy tools such as Ant; YAML, Ansible, Windows/Unix Operating Systems; Software engineering or programming using .Net software development platform, Windows Scripting.

  • Have a global mindset - effectively work across virtual teams

  • Fluent in English

Supervision Responsibilities:
  • Leads an application development/engineering team with respect to the SCM’s assigned program/project with both local and remote resources; directly mentors staff working on the project;

  • Works with Service Delivery Manager and Program/project managers if issues arise within Project; works with Team Leader if issues arise with development/engineering staff assigned to project; supports and monitors project’s progress

  • Provides feedback for development/engineering staff with respect to the project work

  • Responsible for assessing the technical skills of the application development/engineering staff where appropriate

  • Exercises influence at many levels of the organization

  • Obtains necessary supervision and support to ensure quality, adherence to application engineering methodologies, standards, leading practices, budgets, and timelines are met

  • Serves as a role model by promoting and demonstrating commitment to application development/engineering methodologies, processes and standards for both EY and industry-wide, recommending process improvements when necessary

  • Experience managing and motivating virtual teams

  • Lends expertise to internal IT teams and task forces as well as other IT projects/programs.

  • Serve as key leader and expert on DevOps practices and components

  • Implement DevOps pipeline tools in support of client needs

  • Work closely with different organizations at clients

 
Education Requirements/Experience:
  • Bachelor’s degree in a technical field and/or equivalent work experience.

  • 5+ years of experience in technical leadership and architecture roles

  • 3+ years of experience in DevOps roles and conceptual knowledge of the entire DevOps stack

  • 3+ Years Experience working in Agile Development Methodologies and frameworks.

  • 5+ years of experience using software configuration management tools for change control, version control, build management integration management.

  • Strong DevOps leadership and engineering experience applying DevOps and CI/CD concepts

  • Ability to lead and task manage software engineers and provide appropriate level of guidance and oversight to ensure delivery of engineering deliverables.

  • Broad automation experience in build, test, configuration and deployment in complex environments for large organizations.

  • Demonstrated ability to appropriately use proper software configuration management patterns, frameworks / disciplines for a large engineering team.

  • Strong object oriented design / .Net skills and ability to articulate designs using UML diagrams

  • Proven ability to facilitate change management with teams.

  • Experience in the full project and delivery life cycles - from planning to delivery, implementation and completion / handover.

  • Good negotiation and resolution skills.

  • Excellent communication skills, verbal and written.

  • Ability to work within diverse, global, virtual teams.

  • Proven ability to thrive under pressure.

  • Demonstrated expertise in application design and construction, work breakdown structure of items, design and code reviews, unit test and build activities, deployment and performance related activities, documentation.

  • She/he will be expected to train/ educate other developers and operations team on the tool chain. Skills & Experience:

    • Solid experience in managing environments from development to production

    • Experience with Ansible, Azure DevOps and TFS.

    • Experience with Microservices, Azure, Github, and other CI/CD tools will be required. person will be required to setup the DevOps pipelines by integrating various tools and then help manage the DevOps Pipeline for various projects.

    • Serve as key leader and expert on DevOps practices and components

    • Implement DevOps pipeline tools in support of client needs

 
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

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